Dr. Chiang Tit Yean Email: [email protected] Dr Chiang Tit Yean (Andrew) is a senior lecturer in the School of Business, UOW Malaysia KDU Penang University College. Currently, he is lecturing Audit, Finance, Taxation, Marketing and Accounting subjects. He has published various papers in journals and conferences. He is an active researcher on organizational excellence. Dr Chiang completed his Doctor in Business Admin (DBA) from Universiti Utara Malaysia, UUM in the Year 2017. He also successfully gained a scholarship from the Malaysian Government during his doctorate degree. He holds a Master’s degree in Business Administration from the American Heritage University of Sothern California in the United State of America and a Bachelor’s Degree in Accounting and Financial Analysis from Anglia Ruskin University in the United Kingdom. Over the past 19 years, Dr Chiang has gained valuable teaching experiences in primary education until tertiary education. Before Joining UOW Malaysia KDU Penang University College, he was the youngest private secondary school Principal in Malaysia and he has gained many leadership and management skills. In addition, he also gained experience in the field of Audit and Taxation from KPMG – one of the Big Four Audit Firm. Furthermore, Dr Chiang is a member of the Malaysian Institute of Accountants (MIA) and also a member of the Malaysian Institute of Management (MIM). Qualifications Doctor of Business Administration (DBA) Universiti Utara Malaysia, 2013-2017 Research Title: The Study of Organisational Excellence of Malaysian Public Universities Master of Business Administration (MBA) American Heritage University of Southern California, 2007-2009 Research Title: Study of Theory of Reason Action (TRA) Model for ICT Adoption among the Malay Based SMEs in Malaysia Bachelor of (Hons) Accounting and Financial Analysis Anglia Ruskin University (UK), 2001-2003 Diploma in Education New Era College, Malaysia, 2005-2007 Diploma in Accounting TAR University College, Malaysia, 1999-2001 Research & Publications Year Title 2017 Chiang, T.Y, & Yeoh, K.H. (2017).Organisational excellence among Malaysian Public Universities, International Journal of Organization and Business Excellence, 2(1), 1-22. (ISSN 2504-8589). Andrew Chiang, T.Y, & Yeoh, K.H. (2017).Determinants of organisational excellence of Malaysian Public Universities , Medwell Journal,11(6), 1169-1179. Supervision Master Thesis: A Study of Customer Satisfaction on Generation Y Towards Maxis Telecommunication company in Malaysia (2019) Master Thesis A Study on Organisational Performance of MNC Manufacturing in Penang. (2018) Master Thesis Relationship Between Selling Ability and Sales Performance in an Adhesive Company( 2016) Master Thesis A Study on Positive Corporate Culture in Turmoil Company(2015) Master Thesis Opple Lighting Global Expansion: Consumers’ Behavior and Influence toward Purchase Intention of LED green energy products in Malaysia(2014) Awards and Recognitions 2009 The Best Young Talented Leader Award