The Library aims at supporting the UOW Malaysia KDU’s Learning and Teaching initiative. The Library provides print and electronic resources, reference service and information literacy programmes which are crucial for the teaching and learning strategies. Objectives To provide adequate and relevant information resources (both electronically and in print) To provide efficient and relevant services To create an “engaging space” to inspire learning To embrace IT solutions for traditional services Client Charter The charter represents a written document of the Library’s effort and commitment in providing a range of services and facilities to users as well as outlining the Library’s expectations for users. We shall: Provide you with resources to meet your information needs Teach you on how to identify and use of resources Respond to all reference and information enquiries in a timely manner Provide you a comfortable, well-maintained and conducive to study environment Treat you with respect Respond feedback and/ or complaint on the services and facilities based on the procedure outlined by Quality Assurance Department We ask you to: Advise us of any resources that will help enhance library collection Make full use of the resources available to enhance your learning, teaching and research experience Treat us and your fellow users with respect Observe library rules, including but not limited to, use of library resources, use of designated areas and consumption of food and drinks